This page is exclusively for customers seeking help with purchase-related queries, including order support, product information, tracking, returns, or payment concerns.
Our team will review your request and respond within 24–48 working hours.
If you purchased on a marketplace (Amazon/Flipkart/Meesho etc.), track directly inside that app. If purchased on our website, share your Order ID and we’ll check it for you.
Submit the form with your Order ID and upload a photo if possible. We’ll guide you on replacement/refund as per your purchase platform policy.
Refund timelines vary by platform. Share platform + Order ID, we’ll guide you with the correct process.
Tell us baby age, skin type (normal/sensitive) and preference (fragrance-free, water wipes etc.). We’ll recommend the best option and how to use it safely.
